Let's Build Something Amazing Together

Whether you need technical support, have sales inquiries, want to discuss partnerships, or need custom software development, our team is ready to assist you.

Average Response Time: 2 Hours
Support Hours: Mon-Fri 8AM-6PM EAT

Technical Support

Get help with software issues, bugs, or technical questions

Get Support

Sales Inquiries

Questions about products, pricing, or purchasing

Sales Inquiry

Partnerships

Explore collaboration opportunities and partnerships

Partner With Us

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Contact Information

Multiple ways to reach us

Location

Nairobi, Kenya

Serving clients worldwide

Phone Number

+254 797 101 745

Mon-Fri 8AM-6PM EAT

Email Address

shabanetechnologies@gmail.com

Response within 2 hours

Business Hours

Monday - Friday: 8AM - 6PM

Saturday: 9AM - 2PM

Sunday: Closed

Urgent Support

For critical issues outside business hours, use our emergency contact:

+254 797 101 745

Frequently Asked Questions

We typically respond within 2 hours during business hours (8AM-6PM EAT, Monday-Friday). For inquiries received outside business hours, we respond by the next business day.

Yes! We offer custom software development services including web applications, mobile apps, desktop software, and system integration.

We accept Visa, MasterCard, PayPal, M-Pesa (Kenya), and bank transfers for Kenyan clients. All payments are secure and encrypted.

See our refund policy

Refunds are handled on a case-by-case basis. If the software doesn't work as described and we cannot resolve the issue, we offer refunds within 30 days of purchase.

See our refund policy
View All FAQs

Our Location

Based in Nairobi, serving clients worldwide

Nairobi, Kenya

We're located in the heart of Kenya's tech scene, serving clients across Africa and globally.

Tech Hub Access Developer Community Global Reach
Nairobi Skyline

International Clients

We serve clients in 50+ countries with remote collaboration tools.

Language Support

Communication in English and Swahili. Documentation available in multiple languages.

Time Zone Support

We accommodate different time zones with flexible meeting schedules.

Join Our Community

Connect with us on social media and join our developer community

Ready to Get Started?

Whether you need technical support, want to purchase software, or discuss a custom project, we're here to help.